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Frequently Asked Questions

Care services and availability CareSeeker (Lancashire)

Care services and availability
  • What is a 'Care Home'?

    A Care Home is an establishment provided by an independent company, local authority or by a not for profit organisation such as a charitable organisation. These homes provide full accommodation and care services but not medical care. Residents in Care Homes, for example, usually keep their own GP and may receive medical care from community based services such as district nurses.

  • What is a 'Nursing Home'?

    A Nursing Home provides full accommodation and care services but also provides medical care for those requiring it, e.g. nursing staff within the home may give injections and carry out the sort of procedures that a nurse would perform on a hospital ward. Nursing Home care is also provided by a wide variety of types of organisation.

  • What is 'Care at Home' / 'Domiciliary Care'?

    Care at Home, frequently called domiciliary care or home care, is where care workers come into your own home and provide the help that you need there. The level of care available is equal to the care you may receive in a Care Home but sometimes the layout of your home may limit the full extent of the care available. Care at Home is usually provided to help a person with regular tasks such as help with getting dressed, making meals, bathing, etc. Care at Home can be provided by an independent company, local authority or by a not for profit organisation such as a charitable organisation.

  • What care services are available to me?

    There are numerous different care services available nationwide, click here for more information.

  • Can I receive financial support for care?

    Financial support for care varies greatly between differentlocal authorities, click here for more information.


CareSeeker (Lancashire)
  • How much does it cost to use?

    Absolutely nothing. All you need to get started is to fill in a short registration form, after which you're free to use all the features on offer.

  • Why should I register?

    Most importantly, registering with CareSeeker (Lancashire) allows you to view detailed information about providers. On top of that you can also save references to providers, save searches to continue them later and also compare multiple providers with one another in a simple table. Click here to register now.

  • How do I perform a search?

    Click here for a guide to searching using CareSeeker (Lancashire)'s search facility (PDF File - Adobe Reader required)

  • What types of care can I search for?

    You can search for three distinct types of care using CareSeeker (Lancashire), they are:



  • How do I change my password?

    To change your password first sign into CareSeeker (Lancashire), then select 'My Account' from the side menu. From here you will be able to change your password as well as other details stored in your account.

  • I've forgotten my password, how can I retrieve it?

    Unfortunately for security reasons your password cannot be retrieved, however it can be reset. To reset your password left click the 'Sign In' button at the top right corner of the screen, then left click the 'Forgotten your password?' link above the sign in box. From here you can enter your username and a new password will be emailed to the email address held in your CareSeeker (Lancashire) account.
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